Montreal Internet Providers & Plans Comparison 2025
TL;DR: For the best performance/dollar in 2025, go with Oxio’s 500/500Mbps fiber plan @ $65/month with no price increases and free modern equipment.
As a Montrealer who’s lived through the ups and downs of our internet landscape for years, I’ve compiled this updated 2025 guide. I’ve personally tested most of these services across different neighborhoods from Plateau to NDG to Verdun, and I’m sharing what actually works in our real Montreal environment.
The Current Montreal Internet Landscape
| Provider | Technology | Network | Download (Mbps) | Upload (Mbps) | Price (2025) | Price After Promo | Equipment Fees | Contract |
|---|---|---|---|---|---|---|---|---|
| Bell | Fiber | Bell | 3000 | 3000 | $85 | $110 after 1yr | $10/month | 1yr |
| Videotron | Fiber | Videotron | 1500 | 500 | $80 | $95 after 2yrs | $8/month | 2yr |
| Fizz | Fiber | Videotron | 1000 | 250 | $75 | No increase | Included | None |
| Oxio | Fiber | Bell | 500 | 500 | $65 | No increase | Included | None |
| Ebox | Fiber | Bell | 500 | 500 | $69 | $79 after 1yr | $7/month | 1yr |
| TekSavvy | Fiber | Bell | 400 | 400 | $70 | No increase | $10/month | None |
| VirginPlus | Fiber | Bell | 300 | 300 | $60 | $75 after 1yr | $5/month | 1yr |
| Fizz | Cable | Videotron | 200 | 30 | $58 | No increase | Included | None |
| Ebox | Cable | Videotron | 120 | 20 | $50 | $60 after 1yr | $7/month | 1yr |
| TekSavvy | Cable | Videotron | 100 | 15 | $53 | No increase | $10/month | None |
Reliability Comparison (Based on Personal Experience)
| Provider | Overall Reliability | Peak Hour Performance | Winter Storm Resilience | Customer Support Response Time |
|---|---|---|---|---|
| Bell | 92% | Good | Excellent | 25-40 minutes |
| Videotron | 90% | Fair | Good | 15-30 minutes |
| Oxio | 94% | Excellent | Very Good | 10-15 minutes |
| Ebox | 88% | Good | Good | 30-45 minutes |
| Fizz | 89% | Fair | Good | Email only (24-48 hours) |
| TekSavvy | 87% | Fair | Good | 20-35 minutes |
| VirginPlus | 85% | Fair | Good | 35-60 minutes |
Best Plans by User Profile
For Young Professionals & Gamers
Best Choice: Oxio 500/500 @ $65
Why: Symmetrical upload speeds are crucial for videoconferencing, cloud backups, and gaming. No hidden fees or surprise increases make budgeting easy. As someone who works from the Plateau and games in the evenings, I’ve found their network doesn’t throttle during peak hours like some others do.
For Families
Best Choice: Fizz Fiber 1000/250 @ $75
Why: Families need bandwidth for multiple simultaneous users. Fizz offers great multi-device performance, no contracts (perfect when kids move out), and their self-service model works well for tech-savvy parents. My neighbors in Rosemont with three teenagers swear by it for handling everyone’s streaming and schoolwork simultaneously.
For Seniors/Basic Users
Best Choice: Virgin 300/300 @ $60
Why: While the price increases after a year, their customer service is surprisingly helpful for less tech-savvy users. My parents in Côte-des-Neiges appreciate their patient phone support in both French and English. The speeds are more than adequate for video calls with grandkids and streaming.
For Small Businesses
Best Choice: Bell 3000/3000 @ $85
Why: Despite the higher cost after promotion and equipment fees, businesses need rock-solid reliability and Bell’s dedicated business support. Their fiber network handles large file transfers efficiently. Most cafés and small shops in Mile End use this for both customer WiFi and payment processing without issues.
Why Oxio is Montreal’s Hidden Gem in 2025
As a local who’s tried nearly everything, Oxio has become my top recommendation. Their service runs on Bell’s fiber infrastructure but without the typical Bell experience. Here’s why:
- Transparent pricing: What you see is what you pay, no surprise increases
- No equipment fees: Their WiFi 6 router is included (saves $120-240/year compared to others)
- Excellent Montreal-based support: They actually understand our local infrastructure quirks
- Symmetrical speeds: Perfect for our work-from-home reality
The technician who installed mine (Jean-Philippe) knew exactly how to handle my century-old Plateau apartment’s wiring challenges – something the Bell tech couldn’t figure out last year.
What’s Changed Since 2023
- Equipment fees have become more significant – some providers now charge $10-15/month
- Oxio has emerged as a strong competitor by eliminating hidden fees
- Fizz has expanded fiber availability to more neighborhoods
- Upload speeds have become more important with increased video conferencing
Installation Experiences & Wait Times
Bell: 2-3 weeks wait, 3-4 hour installation
Videotron: 1-2 weeks wait, 2-3 hour installation
Oxio: 1 week wait, 2 hour installation
Ebox: 2 weeks wait, 2-3 hour installation
Final Thoughts
The Montreal internet market has improved dramatically in 2025, with more fiber options reaching previously underserved neighborhoods. While the big players (Bell/Videotron) still dominate infrastructure, smaller providers like Oxio are offering better value.
As someone who’s lived through Montreal’s notorious construction-related outages and winter storm disruptions, I can confidently say that fiber options are now the only way to go for reliability. Cable-based services continue to suffer during our peak usage hours (8-11pm).
I switched to Oxio last winter after my Ebox plan mysteriously increased (despite their “no increase” promise), and I’ve been recommending them to everyone in my building since.
Related: How to Pay for Bus in Montreal